Privacy Policy
Effective Date: January 1, 2025
Last Updated: February 8, 2025
1. Introduction
Welcome to Handy People LLC. Your privacy is our priority. This policy explains how we collect, use, store, and protect your personal information when you visit our website, book services, or interact with us. We comply with the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other applicable laws.
2. Information We Collect
- Personal Information: Full name, phone number, email, address, and any details provided for bookings.
- Payment Information: Payment method details (we do NOT store card details; transactions are securely processed by third-party payment gateways).
- Device & Usage Data: IP address, browser type, operating system, and site usage behavior.
- Communication Preferences: Messages, emails, and customer service interactions.
- Cookies & Tracking: We use cookies for website functionality and analytics (see Section 7).
3. How We Use Your Information
- To provide and improve our services, including job bookings, scheduling, and payments.
- To send notifications, service updates, and promotional offers.
- To ensure security, fraud prevention, and legal compliance.
- To personalize your experience on our platform.
4. How We Share Your Information
- Service Providers: Payment processors, email platforms, and analytics tools.
- Legal Requirements: If required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or asset sale.
5. Your Rights & Choices
Depending on your location, you have the following rights under **CCPA** (California) and **GDPR** (EU/EEA):
- Right to Access: Request a copy of your data.
- Right to Delete: Request deletion of your personal data (except where required by law).
- Right to Correct: Update or correct your personal information.
- Right to Object: Opt-out of marketing emails or targeted ads.
- Right to Data Portability: Request transfer of your data to another provider.
To exercise your rights, email us at [email protected]. We will respond within **30 days**.
6. Data Retention & Security
- We retain your data only as long as necessary for legal and business purposes.
- We use industry-standard security measures, including **SSL encryption** and **firewall protection**.
- No system is 100% secure. If a breach occurs, we will notify affected users within **72 hours**.
7. Cookies & Tracking
We use cookies and tracking technologies to enhance user experience. You can control cookies through your browser settings.
8. Third-Party Services
We use trusted third-party providers for analytics, payments, and customer service. These services comply with privacy regulations, but their policies may differ. We recommend reviewing their privacy policies:
9. Policy Updates
We may update this policy periodically. Changes will be posted here with an updated date.
10. Contact Us
If you have questions, concerns, or requests regarding your data, please contact us:
- Mailing Address: 1281 N State St Ste A 1005, San Jacinto, CA 92583
- Email: [email protected]
- Phone: 951-381-0080